Digitalise corrective actions and enhance visibility with EiQ CAP management

Responsible sourcing teams face a familiar problem: corrective actions scattered across spreadsheets, emails and multiple systems. That fragmentation slows risk remediation and reduces supply chain visibility. EiQ CAP management addresses that problem head on by digitalising the entire CAP lifecycle, from assignment and evidence collection to tracking, escalation and closure.That fragmentation slows risk remediation and reduces supply chain visibility. EiQ CAP management addresses that problem head on by digitalising the entire CAP lifecycle, from assignment and evidence collection to tracking, escalation and closure.

What the solution does 

EiQ CAP management centralises corrective actions and ties each task directly to the originating audit finding. Suppliers receive clear assignments and can upload evidence in real time. Teams gain a single source of truth for remediation status, deadlines and historical performance, removing the manual burden of chasing updates and reconciling disparate records.

Why it matters for responsible sourcing professionals

• Save time and reduce manual work: Automate issue tracking, reminders, and deadline management so teams can focus on remediation strategy rather than administrative follow‑up.
• Improve visibility and accountability: Traceable evidence and real‑time updates make it easier to demonstrate progress to auditors, buyers, and regulators.
• Prioritise by risk: Built‑in risk insights help you focus on the highest‑impact CAPs, optimising limited resources and accelerating resolution.
• Scale supplier improvement: Integrated digital learning resources and targeted training help suppliers remediate effectively and sustainably.
• Integrate with existing systems: Composable architecture means EiQ CAP Management can plug into your current tech stack without a disruptive rip‑and‑replace.

Driving supply chain transformation

With EiQ CAP management, brands and retailers gain confidence that corrective actions are being managed consistently and transparently, while sustainability teams reclaim time previously spent on manual coordination.

Digitalising CAP workflows is a strategic step toward resilient, transparent supply chains. EiQ CAP management turns corrective actions into a managed, measurable process that reduces risk, improves supplier performance and provides the evidence organisations need to meet regulatory and stakeholder expectations.

Learn more

To explore how EiQ CAP Management can streamline your corrective action process and improve supply chain visibility, request a demo or contact EiQ at eiq@lrqa.com.